Privacy Policy

Last updated: 19 October 2026

At Mrigaaya, your trust means as much to us as the sarees we choose. This Privacy Policy explains what personal information we collect when you visit mrigaaya.com, how we use it and the choices you have. It is written in line with India’s Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

Information we collect

• Information you give us – your name, email address, phone number, shipping and billing address, and any message you send through our contact form or by email/WhatsApp.
• Order information – the products you buy, order history and delivery preferences.
• Technical information – IP address, browser type, device information and pages visited, collected through cookies and similar technologies.

How we use your information

• To process and deliver your orders and keep you updated about them
• To reply to your questions and provide styling help
• To send you news about new collections and offers, only if you have chosen to receive them
• To improve our website, products and service
• To prevent fraud and comply with legal obligations

Payments

We do not store your card, UPI or bank details. When online payments are enabled, they are processed securely by our payment partners under their own privacy policies.

Cookies

We use essential cookies to keep your cart and session working, and analytics cookies to understand how visitors use our site. You can control or delete cookies through your browser settings; some features may not work without them.

Sharing your information

We never sell your personal data. We share it only with trusted partners who help us run Mrigaaya – such as courier and logistics companies, payment gateways, website hosting and email providers – and only as much as they need to do their job, or when required by law.

Keeping your data safe

Our website uses SSL encryption and we take reasonable technical and organisational measures to protect your information. We keep personal data only for as long as needed for the purposes above or as required by law.

Your rights

You may ask to access, correct or delete your personal data, withdraw consent for marketing at any time, or raise a grievance. Simply write to us at info@mrigaaya.com and we will respond within a reasonable time.

Children

Our website is not intended for children under 18, and we do not knowingly collect their personal data.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact & Grievance Officer

Mrigaaya, 403 Sujatha Nagar, Visakhapatnam, Andhra Pradesh, India · Email: info@mrigaaya.com · Phone: (+91) 212-946-2707